Legal

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last Updated: July 22, 2026

Introduction

SkillSurf ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enroll in our instructor-led online training, self-paced courses, corporate training programs, workshops, or use our placement assistance services.

Please read this policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by the terms described herein. If you do not agree with this policy, please discontinue use of our services immediately.

Information We Collect

Types of data we may collect when you use our services.

Personal Information

We may collect personal information that you voluntarily provide when you register for a course, fill out an enquiry form, or contact us. This includes your full name, email address, phone number, professional background, and any other details you choose to share.

Course Registration Information

When you enroll in our training programs, we collect details such as your course preferences, batch timings, learning goals, and prior experience to tailor your learning journey.

Payment Information

For paid services, we collect billing details such as your billing address and payment method information. Payments may be processed through secure third-party payment providers such as Razorpay or through direct bank transfers and UPI payments. SkillSurf does not store complete debit card, credit card, banking credentials, or UPI PINs.

Automatically Collected Data

When you visit our website, we may automatically collect certain information including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.

Learning & Progress Data

For enrolled students, we track course progress, assessment scores, assignment submissions, attendance records, and workshop participation to provide and improve our training services and placement assistance.

How We Use Your Information

Purposes for which your information may be used.

Process course enrollments, payments, and provide access to training materials and live sessions.

Communicate with you regarding course schedules, instructor updates, support inquiries, and placement drives.

Personalize your learning experience and recommend courses based on your interests and goals.

Send promotional emails, newsletters, and workshop invites (only with your consent).

Analyze website usage and learning patterns to improve our platform, content, and services.

Comply with legal obligations, enforce our terms of service, and prevent fraudulent activity.

Third-Party Services

External services and platforms integrated into our website.

We may engage trusted third-party service providers to facilitate our services, process payments, send communications, analyze website traffic, and host our learning platform. These providers have access to your personal information only to perform specific tasks on our behalf and are contractually obligated to protect your data.

Third-party services we use may include:

Payment gateways for secure transaction processing
Cloud hosting and video conferencing platforms for course delivery
Analytics providers to understand website performance
Email communication services for updates and support

Our website may contain links to external sites not operated by us. We have no control over the content and practices of these sites and cannot accept responsibility for their respective privacy policies. We encourage you to review the privacy policy of every site you visit.

Data Security

Measures we take to protect your information.

We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, secure socket layer (SSL) technology, and regular security assessments.

Access to personal information is restricted to authorized personnel who require such access to perform their job duties and are bound by strict confidentiality obligations.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to safeguard your information.

Data Retention

How long we keep your information.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on the type of data:

Course enrollment and progress data is retained for the duration of your learning journey plus a reasonable period for support and certification verification.
Payment transaction records are retained as required for accounting and tax purposes.
Marketing preferences and consent records are retained until you withdraw your consent.
Website usage data may be anonymized and retained indefinitely for analytical purposes.

When personal information is no longer required, we securely delete or anonymize it.

User Rights

Your rights regarding the data we hold about you.

Right to Access — You may request a copy of the personal information we hold about you.
Right to Rectification — You may request correction of any inaccurate or incomplete data.
Right to Erasure — You may request deletion of your personal data under certain circumstances, subject to legal obligations.
Right to Restrict Processing — You may request that we limit how we use your data.
Right to Data Portability — You may request a copy of your data in a structured, commonly used, and machine-readable format.
Right to Withdraw Consent — Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us using the details provided in the Contact Information section below. We will respond to your request within the timeframe required by applicable law.

Children's Privacy

Our services are intended for students, graduates, and working professionals. Individuals under the age of 18 should enroll only with the consent of a parent or legal guardian where required by applicable law . If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately.

Upon verification, we will take prompt steps to remove such information from our records and, if applicable, terminate the associated account.

Updates to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or operational needs. When we make changes, we will revise the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any modifications to this policy will constitute your acknowledgment of the changes and your consent to abide by the updated policy.

Contact Information

Have Questions About Our Privacy Policy?

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us using the details below. We are committed to addressing your inquiries promptly and transparently.

support@skillsurf.in +91 97406 47521 Contact Us